Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
Windows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn more
Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE. New member01-13-2023 08:50 PM
HP Recommended Operating System: Microsoft Windows 11My printer is a HP ENVY 6400e
How do I scan a document and save as a .pdf?
Dragon-Fur
45,383 14,959 4,08201-14-2023 11:04 AM
HP RecommendedWelcome to the HP Community Forum.
There are several scan applications and the full driver printer software that can scan to PDF.
Some of the more common choices:
General Example Set - HP Smart - Windows - Scan > Document
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories : Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more
Thank you for participating in the HP Community --
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click " Accept as Solution"
Dragon-Fur
45,383 14,959 4,08201-14-2023 11:04 AM
HP RecommendedWelcome to the HP Community Forum.
There are several scan applications and the full driver printer software that can scan to PDF.
Some of the more common choices:
General Example Set - HP Smart - Windows - Scan > Document
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories : Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more
Thank you for participating in the HP Community --
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click " Accept as Solution"
01-14-2023 03:08 PM
HP RecommendedThank you Dragon-Fur, that solved my problem. And thank you for all the documentation. I must say that, being a Mac user since I purchased my first computer back in the late 90s I find Microsoft software to be unreliable and the instructions invariably unnecessarily complex .
My previous Brother Printer gave few problems and if so were easily resolved. I'm thinking of returning my HP printer and getting one I can trust.
Was this reply helpful? Yes No
Dragon-Fur
45,383 14,959 4,08201-14-2023 04:19 PM
HP RecommendedYou are welcome.
True - HP printers that lack a text-input capable control panel are meant to be controlled primarily with a phone, tablet, HP Smart (Windows, MacOS, Mobile), or the full driver software available in Windows.
Options and Features are model dependent -- some of what seems difficult, overly complicated, or unsupported on one printer might be easy and perhaps even automated on another.
If you decide to keep the printer, consider installing the Full Feature Software / full driver printer software. What? Full driver provides access to the printer features and supports printing and scanning from other programs and applications.
Good to have options, I think.
